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People - not process - are the drivers of transformation, according to business leaders from Microsoft and Accenture

6 days ago   |   By Business Insider

Insider
Business transformation has been perceived as a top-down process driven by technology and process.
Leaders increasingly understand that developing people and culture are the true catalysts for innovation.
Managers have to be incentivized to embody the culture in order for it to become part of the operation.
This article is part of an ongoing series on Insider's research on The Human Impact of Business Transformation.
Historically, business transformation has been a top-down endeavor largely focused on technology, process, and operations. As savvy leaders know, there's another...
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